Additionally, he found issues with a game freezing leading owo losses. The player from Greece faced repeated issues with withdrawing money from the casino due to constant requests for verification documents. Despite submitting the necessary documents multiple times, the casino kept claiming that something państwa missing. The Complaints Team extended the response time for the player but ultimately had to reject the complaint due to a lack of communication from the player.
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The player from Germany is experiencing difficulties withdrawing his winnings due jest to ongoing verification. The player from Hungary requested a withdrawal dziesięciu days prior to submitting this complaint. The player has received the payment, and the complaint państwa closed as «resolved». The player has deposited money into her account, but the funds seem owo be lost. The player later confirmed that the deposit was processed successfully, therefore we marked this complaint as resolved. The player from Australia had requested a withdrawal less than two weeks prior jest to submitting the complaint.
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- The casino provided us with the information that the destination wallet address from the provided transaction confirmation does not belong owo its payment processor.
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